Privacy Policy

Privacy Policy
1. Introduction
This Privacy Policy describes how Snail Power collects, uses, stores, shares, and protects your personal information when you use our products or services (hereinafter referred to as "Services"). By using our Services, you consent to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information Provided by You
When you use our Services, we may collect personal information that you provide directly to us, such as your name, email address, phone number, date of birth, and address. This may occur when you register an account, subscribe to our newsletter, contact our customer - service, or use other features of our Services.
2.2 Automatically Collected Information
We may also collect certain information automatically when you use our Services, including but not limited to your device information (such as device type, model, operating system), IP address, browser type, access time, and the pages you visit. We use technologies like cookies, web beacons, and server - log files to collect this information.
3. How We Use Your Information
3.1 Providing and Improving Services
We use your personal information to provide you with the Services, process your requests, and ensure the normal operation of our Services. We also analyze the collected information to improve our Services, enhance user experience, and develop new products or features.
3.2 Communication
We may use your email address or phone number to send you service - related notifications, such as account verification emails, password - reset messages, and updates about our Services. We may also send you marketing emails, but you can opt - out of receiving such emails at any time.
3.3 Security and Fraud Prevention
We use your information to protect the security of our Services, detect and prevent fraud, and enforce our terms of use.
4. Information Sharing and Disclosure
4.1 Third - Party Service Providers
We may share your personal information with third - party service providers who assist us in operating our Services, such as hosting providers, payment processors, and analytics services. These service providers are required to keep your information confidential and use it only for the purposes of providing services to us.
4.2 Legal Requirements
We may disclose your personal information if required to do so by law, such as in response to a court order, subpoena, or other legal process. We may also disclose your information when we believe it is necessary to protect our rights, property, or the safety of our users or the public.
5. Information Storage and Retention
We store your personal information on secure servers. The retention period of your personal information depends on the purpose of collection and use. We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. After the retention period expires, we will delete or anonymize your personal information.
6. Your Rights
6.1 Access and Correction
You have the right to access and correct the personal information we hold about you. You can usually do this by logging into your account settings or contacting our customer - service.
6.2 Deletion and Withdrawal of Consent
You have the right to request the deletion of your personal information. Please note that in some cases, we may be required to keep certain information for legal reasons. You also have the right to withdraw your consent for our use of your personal information, but this may affect your ability to use some of our Services.
6.3 Data Portability
You have the right to request a copy of your personal information in a commonly used, machine - readable format, and we will provide it to you in accordance with the law.
7. Security Measures
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access control, and regular security audits. However, please understand that due to the limitations of technology, we cannot guarantee the absolute security of your personal information.
8. Protection of Minors

We are committed to protecting the privacy of minors. If you are a minor, please use our Services under the supervision of your parents or legal guardians. We will not collect personal information from minors without the consent of their parents or legal guardians. If we become aware that we have collected personal information from a minor without proper consent, we will delete the relevant information as soon as possible.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through our website, in - app notifications, or other appropriate means. Your continued use of our Services after the changes are effective means that you accept the updated Privacy Policy.
10. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at sam@snailpower.net or the following address: Building A3, Tianyou Maker Industrial Park, No. 2, Lixin Road, Qiaotou Community, Fuyong Street, Bao 'an District, Shenzhen . We will respond to your inquiries as soon as possible.

Zefeng AudioTechnology (Shenzhen)Co.,Lt